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How tiket jepe Handles Your Account Data

Your account with tiket jepe — including your wallet connections to DANA, OVO, and GoPay — involves personal data we take seriously.

Account Data ProtectionDANA, OVO, GoPay Wallet PrivacyYour Right to Access & DeleteNo Third-Party Data SellingIndonesia-Region Policy
tiket jepe How tiket jepe Handles Your Account Data
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

Encrypted Account Access Your login session is protected by SSL encryption. OTP verification is used when account access is requested from an unrecognised device, keeping your account tied to you.
Wallet Data Handling When you transact via DANA, OVO, or GoPay, only the reference identifiers needed to confirm the transfer are stored — we do not retain your full wallet credentials or PIN.
Cookie and Session Policy We use session cookies to maintain your login state across your phone browser and desktop. No third-party advertising cookies are placed without your consent on sign-in.
Data Retention Schedule Active account data is held while your account remains open. On closure, profile data is removed per our schedule; transaction records are kept only as long as legally required.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy Request Email Send data access, correction, or deletion requests directly to our privacy contact address. We aim to respond within the timeframe required by applicable regional standards.
Live Chat Support If you have an urgent question about how your DANA, OVO, or GoPay wallet data is handled, our account support team is reachable via live chat on the site.
Account Settings Panel Some data preferences — including marketing communications and cookie consent — can be reviewed and updated directly from your account settings without contacting support.

Your Questions About Privacy, Answered

These are the questions we hear most often about how your data is handled on tiket jepe. If you have a question not covered here, reach our support team via live chat or the privacy email address listed above.

We collect your name, contact details, and the wallet information you provide for DANA, OVO, or GoPay transactions. We collect only what is needed to run and secure your account.

We do not sell your data. We share information only with payment processors — such as those handling DANA, OVO, and GoPay transfers — and only to the extent required to complete transactions or meet legal obligations.

Send a data access request to our privacy email. We will confirm your identity and provide the relevant account data within the timeframe applicable in your eligible region.

Yes. Once your account is closed, we remove your active profile data per our retention schedule. Minimum transaction records required by applicable law are retained separately and then also deleted when the legal period expires.

Only payment reference identifiers are stored — never your wallet PIN or full credentials. All data in transit is covered by SSL encryption, and your account uses OTP checks on new devices.

Session cookies keep your login active as you switch devices. You can clear them any time via browser or device settings. Clearing them will log you out and remove locally stored session data.