Reference

Terms and Conditions for Your tiket jepe Account

These terms set out how your account works — what you can do, what we expect, and how transactions via DANA, OVO, and GoPay are handled.

DANA · OVO · GoPay acceptedAccount access subject to local lawMobile and browser sessions coveredWallet verification requiredTerms updated as needed
tiket jepe Terms and Conditions for Your tiket jepe Account
HOW WE HANDLE YOUR DATA

Account Security, Data, and Your Rights

Account Security

Every account is protected by PIN-verified wallet access through DANA, OVO, or GoPay. We do not store your e-wallet credentials — authentication runs through the provider's own secure channel.

Data Retention

We retain transaction records and account activity logs for the period required under applicable law. You can request a summary of your stored data at any time via the account help centre or email.

Cookie Usage

We use session cookies to keep you logged in across browser tabs and to remember your preferred lobby view. Closing your browser ends the session. No behavioural data is sold to third parties.

Requesting Changes

To update your registered details or request removal of account data, contact our support team via live chat or email. Wallet-linked accounts require identity confirmation before any change is processed.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat icon in your account dashboard to ask about any clause in these terms. Our Indonesia support team handles account and policy questions around the clock.
Email Support Send a written query about your rights, account access, or wallet verification steps to our support address. We aim to respond within one business day for policy-related requests.
Account Help Centre Your account settings page includes a direct link to policy queries. Use it to request a copy of your data, flag a terms concern, or ask about changes to your wallet link.

Common Questions About These Terms

These are the questions we hear most often from people reading through the terms. If yours is not here, live chat or email support can walk you through any clause.

Yes. Whether you open tiket jepe on a phone browser or a desktop, the same terms apply. Switching devices mid-session does not change which terms govern your account or transactions.

No. Your account is personal and non-transferable. Sharing login access or allowing another person to transact through your DANA, OVO, or GoPay link is a breach of these terms and may result in account suspension.

The updated terms take effect on the date they are posted here. Using your account after that date means you accept the changes. If you disagree, contact support before continuing to access your account.

Send a request via email or live chat. We will confirm your identity through your registered wallet — DANA, OVO, or GoPay — before releasing any account or transaction data to you.

Access to tiket jepe depends on local law and is only available in eligible regions. If access is restricted under the laws where you are located, these terms do not create any entitlement to use the service.

Contact our live chat support immediately. We can place a temporary hold on your account and review recent wallet transactions through DANA, OVO, or GoPay while we investigate the reported access.